guardian.co.uk
RIM recognizes, of course, e-mail and messaging problems for clients in Europe, the Middle East and Africa
Bodies of millions of BlackBerry users in Europe, the Middle East and Africa have greeted e-mails and send messages on their phones, look for a system failure of the parent server in Motion (RIM) to Slough, Berkshire.
The error that is at around 11 GMT Monday, later to the Users of more than four hours with no timetable given, as he was scheduled to be released.
The company recognized the problem published shortly at 3:30, told. "We are working on a problem at that time a number of BlackBerry subscribers in Europe, the Middle East and Africa, we have influence and our customers for the inconvenience, but this problem was solved excuses. "
BlackBerry systems receive and send e-mail and BlackBerry Messenger (BBM) communications via encrypted connections to servers astride the world of RIM. Systems are particularly common in some countries in the Middle East, where they may communicate in a secure, that the government may not draw. RIM is in contrast to a number of governments about the world, the e-mail messages and BBM have requested for inspection.
The failure is a major embarrassment for the company, which was successful in building the number of users in the so-called "EMEA " (Europe, Middle East, Africa), although the loss will be North American users.
At the end of August, RIM told that more than 70 million subscribers worldwide. In July, claiming one million subscribers added in EMEA in less than three weeks. It would certainly be more than 10 million users in total.
The cause of the malfunction is not known, but an employee said the Guardian, RIM first, that demonstrate the problems with the server architecture for many years his damage. "I 't. start looking at scaling up to around 2007, once he was around 8 million active devices, " the former employee said, "The attitude was ," We develop and grow, but create ensure that our infrastructure may n 'TA. is the priority. 'Have. their own infrastructure to something that you don goofy'. t truly need an infrastructure to create it more difficult. "
The dramatic increase in the number of subscribers worldwide - nearly ten times since 2007 - will place enormous pressure on the servers of the scale RIM 's. be, if not treated urgently.
source : guardian.co.uk
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